Managed IT
Managed IT Services
Comis is a Managed IT Services Provider (MSP) providing managed IT services. MSPs differ from traditional break-fix IT providers in that they provide a proactively managed service rather than a reactive IT support service.
Rather than wait for services to fail, MSPs proactively monitor and manage services to minimise any failure, downtime or service outages. We believe the MSP approach will provide the best outcome for clients with less downtime, better reliability and reduced costs.
As an MSP, Comis provides a complete portfolio of IT solutions and services. We are a “one-stop shop” providing all the IT solutions and services your business requires. All our managed IT services are governed by a Service Level Agreement which provides peace of mind regarding service availability and delivery.
Internet
Managed internet circuits including ADSL, FTTC, FTTP, Fibre Leased Line & MPLS monitored 24.7.365 by the Comis Network Operations Centre (NOC)
Networking
Managed networking including router, firewall, switch and wireless network solutions from Cisco, SonicWall, Sophos monitored 24.7.365 by the Comis Network Operations Centre (NOC)
Server & Virtualisation
Managed server service including Dell/HP hardware, VMware/Hyper-V virtualisation and Microsoft Windows Server monitored 24.7.365 by the Comis Network Operations Centre (NOC)
Desktop
Managed desktop service for Dell/HP hardware, Windows 10 & Office365 with integrated Sophos security monitored 24.7.365 by the Comis Security Operations Centre (SOC)
Unified Communications
Managed voice, unified communications & video-conferencing service for Skype for Business/Teams, Cisco & Zoom
Backup
Managed backup & replication service for Veeam
Why choose Managed IT Services?
Case Study
Desktop & Server Upgrade
Client: Universities and Colleges Employers Association
Sector: Higher Education
Company Size: 20+
Challenge: Upgrade server and desktop hardware to improve IT productivity
Benefits:
- Significantly improved desktop PC performance
- Deployed a standard PC build
- Improved the security of servers and desktops
- Delivered remote working solution for BYOD
- Ensured all hardware & OS remain under support
- Supported with Managed IT Services
